We help with privacy, support, and product questions.

Use this page to understand what to include when you contact us about local processing, supported file types, cleanup results, verification reports, or privacy boundaries.

Support questions

Tell us the file type, browser, cleanup mode, and what you expected to happen. Please do not send sensitive files or raw metadata values unless you intentionally choose to share them.

Privacy questions

Ask us about browser-only processing, analytics consent, report redaction, or how we separate file handling from optional site services.

Before you contact us

• We cannot recover files after you clear the page because we do not store uploaded files.
• We create clean copies and leave your original file untouched.
• We flag complex PDF and Office content for review when automatic removal could damage the file or mislead you.